Wednesday, February 3, 2016

Buyer Beware

Don't you just love it when something breaks after the 30 day return policy? I know that I sure do.....

I bought an extra EET strand from Northern Speech Services during their Christmas sale. I have used it all of three times since I bought it on 12/18 and the plastic balls are crumbling. I haven't let my students touch it. I haven't banged it on any tables or dropped it on the floor. Yet, I can see little white lines on every single plastic ball.....and today the "where" ball split at the top. So out comes the hot glue to put it back together as well as secure the little end piece that fell off yesterday. 

I think I am justified in warning all of you readers considering I put the one at my previous school through the works without any damage. Either Northern Speech gets all of the crappy extras or the company selling the EET has started using a cheaper materials. Buyer Beware.

If I could send this $30-some dollar piece of crap back, I would do it in a heartbeat. This is exactly why I am very picky about the materials I buy in the first place. It has to be able to stand up to children. You can't even look at this thing without it falling to pieces. 

Clearly my students are going to love playing with the dried glue more than listening to me now.
The first one to go....but not the last.
You can see the white line on the Pink Parts ball is at the bottom. I'm going to assume it too will break soon.
I kept falling off during the middle of a session.

6 comments:

  1. Have you contacted Sara Smith directly? I have talked with her several times. In think she would want to replace that item for you.

    http://www.expandingexpression.com/contactus.html

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    1. I'm not sure if she will since I purchased it from Northern Speech Services.

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  2. I would think Sara Smith would replace it. I just bought the EET kit recently so I hope mine lasts! A couple of years ago, I bought a double dice game from the Speech Corner at a conference and the dice shattered a few days later. They sent me a new double dice right away for free.

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    1. Several of my double dice have broken! Infuriating!

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    2. I've seen the double dice, but I've never bought any of them since my students always seem to have too many issues with dice. I can imagine those giving trouble though just because of the design. The EET was a real disappointment considering the one at my old school stood up to many drops.

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  3. I'd contact both Northern Speech Services and Sara Smith and see who can replace that for you. Sara is an SLP herself and she doesn't seem like she'd be unsympathetic! Speech Corner also replaced Double Dice for me without any fuss- she's an SLP also!

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